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FAQs

FAQ’s about Our Therapy Offerings

  • Research tells us that the relationship between the client and the therapist is one of the most critical factors impacting the change process. So, when you choose someone to begin this kind of work with, it is best to go with what feels right to you. We offer no-cost consultations (15 minutes by phone) to see if we are a good fit for you.

  • There are many reasons why people reach out for therapy. Sometimes, it deals with long-standing psychological issues, trauma, relationship issues or symptoms of anxiety or depression. Other times, it is in response to changes in one’s life, such as family planning, childbirth, traumatic experiences, divorce or work transition. Working alongside a therapist can help provide insight, support, and new strategies for all life challenges. Therapy suits anyone interested in healing, feeling better, creating greater self-awareness, and working toward change.

  • How long you will be in therapy depends on your needs. The research suggests that most therapy clients feel improvement in 12 – 15 sessions. Some clients feel better enough that they graduate within that time. Others enjoy therapy and want to continue as their lives change and evolve. Our goal is to help you meet your goals as soon as possible. As long as counselling continues to be helpful, we’ll support you.

  • In your first session, we will begin by reviewing some policies and procedures. Then, we will discuss the issues that have brought you to therapy. We will listen and ask questions to gain a preliminary understanding of your concerns and your goals. If possible, by the end of the first session, we will have developed a plan to support you best as we move towards your goals.

  • Yes, we do. While deviating from your ideal birth plan is normal, difficult labours or major unplanned medical interventions can leave moms unsure how to process what happened. A traumatic birth can result from a loss or a fear/threat of loss, a fear for one’s own survival through the birth process, or trauma caused by losing control during birth and the feeling that something was done to you without your explicit consent.

    A powerful step towards healing and becoming the mom you want to be can start with processing your birth, whether you view it as traumatic or disappointing or desire to explore how the reality deviated from your expectations. Everyone recovers from their journey in their unique way, and we’re here to help you figure out what that will look like.

  • Yes, we do. Having a baby can be very stressful no matter how much you have planned, anticipated or love your child. The baby blues are normal, but if these feelings intensify or don’t go away after a few weeks, you may have postpartum depression or anxiety.

    PPD can interfere with your ability to care for your child and yourself, so getting support and therapy is vital in returning to a happy motherhood. We can help you gain control over your mood, feel more balanced and move through the postpartum experience with more ease.

  • Yes, we do. Infertility can rob you of feeling in control over your life. Managing symptoms of stress and developing resiliency can help to get a sense of taking back some of your control by changing how you show up in these stressful moments. You don’t have to go through this journey alone or feel alone in these moments. Having support can help this process feel a little more manageable. Working together, we can help ease some of these feelings and struggles. Therapy can be a safe place to let out all of the feelings and thoughts as you sort through these experiences and the impact this has on your mental, physical, and emotional health.

  • Yes, we do. Experiencing the loss of a pregnancy or an infant can leave you feeling heartbroken, angry, lonely, and disconnected from friends and family. Together, we will explore ways to reconnect you with yourself and your body, your partner and friends, and ways to manage triggers in your everyday world. We’ll explore how to support you so you can experience joy and still honour your loss.

FAQ’s about Mind Shift Therapy Processes

  • Sessions are offered during the regular business day, with occasional evenings. Call or email to inquire about your particular needs.

  • Mindshift Therapy offers therapy by phone, a secured video platform to anyone whose primary residence is in Ontario or Nova Scotia.

  • We offer:

    • Mindfulness

    • Cognitive Behavioural Therapy (CBT)

    • Brainspotting

    • Dialectical and Behavioural Therapy (DBT)

    • Eye Movement Desensitization and Reprocessing (EMDR)

    • NeurOptimal Neurofeedback

    • Solution-focused therapy

    • Coaching

    • Internal Family Systems (IFS)

    • Deep Brain Reorienting

  • In your first session, we will begin by reviewing some policies and procedures. Then, we will discuss the issues that have brought you to therapy. We will listen and ask questions to gain a preliminary understanding of your concerns and your goals. If possible, by the end of the first session, we will have developed a plan to support you best as we move towards your goals.

  • We provide direct insurance billing for Manulife, Green Shield, Blue Cross, Canada Life, Desjardins, Johnson. Beyond this, payment for services is the responsibility of the client, we’re happy to provide any documentation that you may need to submit your claim for reimbursement, including detailed invoices and receipts or validating appointments with insurance providers.

  • At Mind Shift Therapy and Neurofeedback, we take confidentiality very seriously. The law generally protects the confidentiality of all communications between a client and a psychotherapist. No information is disclosed without prior written permission from the client. However, there are some exceptions required by law to this rule. Exceptions include:

    1. Suspected child abuse or dependent adult or elder abuse. The therapist is required to report this to the appropriate authorities immediately.

    2. If a client is threatening serious bodily harm to another person. The therapist is required to notify the police.

    3. If a client intends to harm themselves. The therapist will try to work with the individual to ensure their safety. However, if an individual does not cooperate, additional measures may need to be taken.

    4. If a Court of Law subpoenas your records

    5. If it is believed that another regulated healthcare professional has harmed you.

  • No, you do not require a referral to access our services. You can call or book online.

  • No, only medical doctors or Registered Psychologists can diagnose, and only medical doctors can prescribe medication. Often, family physicians prescribe medication, but psychiatrists are specialists in this area. Psychiatrists are medical doctors who specialize in diagnosing and prescribing medication for mental illness. Their services are covered by OHIP, but, as with other specialists, it can take a long time to see one.

  • You can pay by e-transfer or credit card during the session.

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